ResponseFlow Systems

Conversion systems for Australian trades

From enquiry
to booked work.

A website that makes it easy for customers to understand your services and request a quote. Our automation packages connect those enquiries to your team and keep follow-up moving.

See the conversion flow Explore the packages
New or existing websiteAgreed follow-up rulesTrack recorded outcomes
Inside the conversion processIllustration
YOUR TEAM / YOUR PROCESS

Give interest a next step.

Sample enquiry
  1. 01

    Useful job details

    CAPTURE

    Landscaping · Buderim · 40 m²
    Backyard refresh · Next 2–3 months

    Service areaJob typeTiming
  2. 02

    Acknowledge & notify

    HANDOFF

    An approved reply for the customer.
    A clear enquiry for the business owner.

  3. 03

    Follow the conversation

    FOLLOW UP
    Example customer reply

    “Could someone call me about the design?”

    Follow-up stops. Your team takes over.

RECORD THE NEXT OUTCOME

Quote sent Booking Another outcome

Fixed sample details. No live messages, customer data or claimed results.

For businesses that do good work on the tools.

FencingLandscapingPlumbingElectricalHome improvements

A conversion process, built for your team

Your website should help customers understand your service and take the next step. We connect that first enquiry to your team’s review, quotes and follow-up.

Make more of
the interest you get.

01 / CAPTURE

Give enquiries a clear way in.

Connect a useful contact or quote request to an agreed destination. Keep your current website where it does the job.

02 / ASSESS

Help your team spot the right fit.

Collect location, job type and timing, then agree how enquiries are reviewed and passed to the right person.

03 / FOLLOW UP

Give each enquiry a next step.

Use approved acknowledgements, owner notifications and follow-up, with clear rules for when messages stop.

04 / MEASURE

Record what happens next.

Track enquiries, team-assessed opportunities, quotes and bookings as they are recorded. Use the gaps to guide agreed improvements.

The Conversion System package

Capture. Assess.
Keep it moving.

Follow a sample website enquiry from first contact to team handoff. Your website and automations are configured around your services, qualification rules and agreed tools.

Illustrative walkthrough · No messages sent

01 / Capture useful job details

Give every enquiry a useful starting point.

Connect the enquiry action on your existing website or an agreed page. Collect the job details your team needs and send them to one agreed destination.

Example: a homeowner asks about a 40 m² backyard refresh in Buderim.

New project enquirySample details
Service
Landscaping
Location
Buderim, QLD
Approximate area
40 m² backyard
Preferred timing
Next 2–3 months
Project notes
New garden beds and a space for outdoor dining.

Demonstration only. Fixed sample details, a fictional business and no live CRM, booking or messaging connection.

Discuss your conversion process ↗

Choose the support your business needs

Choose where your
enquiries need support.

Choose enquiry capture, add connected follow-up or include ongoing marketing. Each package includes agreed website work: a new build or improvements to your current site.

01 / The foundation

Enquiry Capture

A website that gives customers a clear way to enquire and sends useful information to your team.

A$1,495setup

+ A$99/month care

Discuss enquiry capture

Your website, built around the next step.

  • One contact or quote-request form connected to an agreed destination.
  • Analytics and enquiry measurement, with basic on-page search setup.
  • Clear service copy, supplied project photos and genuine customer proof.
  • Enquiry pages that work on mobile and desktop, with a recorded handover.
  • Monthly site care and up to 30 minutes of minor content changes.
Page work, hosting & care scope

Includes up to five agreed pages for mobile and desktop, two consolidated revision rounds and the agreed standard hosting arrangement. We review your existing website first; a full rebuild is not required. Monthly care includes a site and form health check and fixes to our supplied implementation. Domain renewals, premium licences and additional pages are specified separately.

For businesses that need a clear enquiry action, useful information and a reliable handoff.

02 / The connected systemRecommended

Conversion System

Your website and a connected enquiry process to capture job details, organise team handoff and follow up.

A$1,995setup

+ A$299/month care

Discuss the full system

Everything in Enquiry Capture, plus:

  • Structured quote form: job type, location, approximate dimensions, timing and optional photos.
  • One agreed inbox or CRM connection and enquiry pipeline.
  • Enquiry acknowledgement, owner notification and up to three approved follow-up steps.
  • Rules for replies, bookings, declines, opt-outs and repeat submissions.
  • Basic enquiry and recorded-outcome reporting.
  • Monthly workflow monitoring and up to one hour total of minor system or content changes.
Initial advertising setup included

If you choose to advertise, we set up one Google or Meta campaign with measurement and up to two initial ad variations. You supply account access and approve a separate ad budget. Ongoing campaign management is in Conversion + Marketing. Complex migrations and custom integrations are scoped separately.

Advertising spend is separate. Monthly care includes implementation fixes and a short report.

03 / Add demand generation

Conversion + Marketing

Your conversion system, with ongoing marketing to bring suitable new enquiries into it.

FromA$2,995setup

+ from A$999/month

Discuss conversion + marketing

Conversion System foundation, plus:

  • Management of one primary ad platform, with up to two agreed active campaigns.
  • Up to two new ad variations each month using approved material.
  • Four static social posts each month using genuine client-supplied material.
  • One agreed local-search improvement each month.
  • Reporting on enquiries, qualified opportunities and recorded sales.
  • Monthly performance review and the Conversion System care allowance.
What's agreed in your quote

The platform, locations, services, workload and delivery responsibilities are confirmed before we start. Extra channels, extensive SEO, filming, video production and larger integrations are quoted separately. Advertising spend is paid directly to the platform.

Final price depends on your starting point and agreed scope. No guaranteed rankings, lead counts or advertising returns.

All prices are AUD, before applicable GST.

Setup and monthly service fees are shown together. Monthly care starts at go-live.

Advertising budgets, domain renewals, premium licences and any additional software or usage charges are identified in your proposal before work begins. Work outside your agreed scope is quoted separately.

We confirm delivery dates, payment milestones, support hours, account access and handover arrangements in writing.

A practical working relationship

Built around
your business.

We start with how an enquiry becomes work in your business. Then we connect the agreed capture, handoff and follow-up steps around your team.

01 / UNDERSTAND

Agree on the right scope.

Review your services, current website and enquiry process. Confirm the package, inclusions, costs and responsibilities.

02 / BUILD

Create and connect.

Build or improve the agreed website pages, then connect the enquiry flow and approved messages. Each step has a clear job in the customer’s journey.

03 / LAUNCH

Review. Check. Hand over.

You review the work before launch. We check the enquiry path, show your team how it works and begin your monthly care.

04 / IMPROVE

Use real feedback.

Your enquiries, recorded outcomes and team feedback guide the improvements included in your ongoing service.

We can build a new website or improve and connect your existing one. The agreed pages, forms and automations all support how customers enquire and how your team follows up. Compatibility and scope are confirmed in your quote.

Tell us what you use

A few useful answers

Clear before
we start.

Your proposal sets out exactly what is included, what it costs and how we work together.

What am I paying for each month?

Monthly care covers the agreed hosting arrangement, checks, fixes to our implementation and the minor update allowance shown in your package. Conversion System adds workflow monitoring and a short report. Conversion + Marketing adds the agreed campaign, content and local-search work. Support hours and any software or usage charges are confirmed in your proposal.

Is advertising spend included?

No. Advertising spend is separate from ResponseFlow's fees and paid directly to the platform. You approve the budget before a campaign is activated. Conversion System includes initial setup of one Google or Meta campaign if you choose to advertise; ongoing management is part of Conversion + Marketing.

Can you use my existing website or systems?

Yes. A full website rebuild is not required. We review your existing site and tools, then agree what to connect, adapt or add. Access, compatibility and any migration or custom integration work are confirmed before quoting. The Conversion System package includes one agreed inbox or CRM connection and one enquiry pipeline.

How soon can we launch?

We confirm a delivery schedule once the scope is agreed and we have the required content, assets and account access. Larger builds or custom integrations need more time. You review the agreed enquiry process and any page work before launch.

Who controls the accounts and customer information?

Your business retains control of its domain, customer information and advertising accounts. Your proposal explains website and workflow access, any licences, and the handover arrangements. We define the setup so you know what belongs to your business and how to access it.

Does this guarantee more jobs?

Results depend on your offer, demand, competition, budget and how your team handles enquiries. We agree on what will be measured and report on outcomes recorded by the system. We do not promise a fixed number of jobs, rankings or advertising returns.

What if I need extra work or want to stop support?

Your proposal explains the change process, notice period and handover arrangements before you agree. Additional pages, integrations, campaigns or content are quoted before the extra work starts. Monthly support is a defined service with a stated update allowance.

Start with your business

Let's make the
next step clear.

Tell us what you do, what you already have and where enquiries get stuck. We'll discuss the package and scope that suit your business.

Not sure which package? Choose “Help me decide”.

Prepare your enquiry below, then open your email app or copy the summary. Your enquiry is sent only when you press Send in your email app. Prices are AUD before applicable GST.